Pet-Cool Membership Agreement

Article 1 (General Rules)

A member shall be an individual who agrees to the terms of use by using the registration form prescribed by the Company, applies for member registration, and is approved by the Company.

Article 2 (Registration procedure)

The member registration procedure shall be performed by the person who becomes a member using the registration form prescribed by the Company. Registration by proxy is not permitted.
Members shall provide true and accurate information about themselves when registering as members.
If the Company determines that approval as a member is inappropriate, it may not approve the registration of the member.
In addition, even after approval, the approval may be revoked if it is determined to be inappropriate. Even if we do not approve membership registration or cancel approval, we will not disclose the reason.

Article 3 (Account)

The Company provides members with IDs and passwords (hereinafter referred to as "accounts") necessary for using the service.
Members shall use and manage their accounts at their own responsibility.
Members may not transfer or lend their account to a third party.
In the event of account theft or unauthorized use by a third party, the Member shall immediately notify the Company and follow the Company's instructions.
If the Company confirms by the prescribed method that the account entered by the member when using the service matches the registered account, the Company shall deem that the member has used the service, and the Company shall deem that the member has used the service, and the Even if a person other than the member is using it due to the circumstances, we will not be responsible for any damage caused by this.
If a member illegally uses a third party's account and causes damage to the third party or the Company, the member shall be responsible for compensating for the damage caused by this.

Article 4 (Registration Information, Privacy)

The Company shall handle information about members (including accounts, hereinafter referred to as "member information") obtained by the Company through membership registration and use of services, etc., in accordance with the privacy policy established by the Company.
If there is any change or error in the member information, the member should promptly change or correct the member information using the prescribed form so that it always reflects true and accurate content. The Company shall not be held responsible for any damages caused by failure to register such changes or corrections, such as failure to notify the Company of such changes or corrections.
The Company shall be able to delete the member information if it is recognized that there has been a false change, correction or declaration regarding the member information.
In providing services, the Company may use programs (including but not limited to cookies, etc.; the same shall apply hereinafter) that identify and recognize members.
Members shall accept this before using the service. The member may refuse to use these programs, but if the member refuses to use these programs or uses the service in a way that is not suitable for the usage conditions or environment of these programs, some You acknowledge in advance that there may be cases where the services of this website cannot be used, and even in this case, the Company shall not assume any responsibility.

Article 5 (Point Service)

In the point service, various points (hereinafter referred to as "points") are awarded to the member when the member purchases goods or uses the service by the method specified by the Company. This is a service that allows you to use the points granted by the Company in accordance with the conditions specified by the Company in a manner designated by the Company (hereinafter referred to as the "Point Service").
In addition to the provisions of this Chapter, the provisions of Chapter 2 shall apply to the Point Service.

Article 6 (Mail delivery)

The Company provides a service to distribute e-mails including e-mail magazines, questionnaires and advertisements from the Company to the members if the members wish to receive such e-mails.
If a member wishes to stop the delivery of e-mails, they can do so by completing the procedure from the form prescribed by the Company.
In addition, the member agrees in advance that the e-mail may be delivered for a certain period of time due to system reasons after taking the procedure to stop delivery.
Regardless of the member's wishes, the Company shall be able to deliver e-mails that it deems necessary for the operation of the service. Regarding these, it is not possible to stop distribution at the request of the member.
If a member wishes to stop receiving e-mails, Pet-Cool will use the registered e-mail address to do so.

Article 7 (Prohibited Items/Compliance Matters)

Members may not divert or misappropriate information obtained from this site for commercial purposes.
Members shall use the service at their own responsibility and shall not cause trouble to other members or third parties.
The Company shall not be held responsible for any exchange of information between members. In addition, if information exchanged between members causes infection with various viruses, etc., and this causes damage to the Company, other members, or third parties, the member shall compensate for the damage. .
Members shall not engage in illegal acts when using the service. Fraudulent acts include, but are not limited to, the acts stipulated in the following items (hereinafter the same shall apply in these Terms).
In addition, if the Company determines that a fraudulent act has occurred, the Company may take necessary measures such as deleting the series of information resulting from the act, or canceling the rights and benefits that the member has obtained through the act. Or if a third party suffers damage, the member shall compensate for the damage.
a. Acts with fraudulent intent b. Illegal acts and acts that cause nuisance to others c. Acts of intentionally transmitting false information d. Acts of intentionally transmitting the same information multiple times for the purpose of asserting oneself or harming others e. Acts that significantly deviate from the purpose of each service Members may not transfer their status and rights as a member to a third party, have them succeed to them, or offer them as collateral.

Article 8 (Withdrawal)

If a member wishes to withdraw from membership, the member himself/herself must request deletion of member information from the inquiry form. Membership will be withdrawn after the Company completes the withdrawal procedures.
If the Company determines that a member falls under any of the following items, the Company may suspend the member's use of the service, change the member's account, or withdraw the member without prior notice. The Company shall not be held responsible for any damages incurred by the member as a result.
a. When there is an act that violates laws and regulations or this agreement b. In the event of fraudulent conduct regarding the use of the Service c. When it is necessary to ensure the security of the member, such as erroneous entry of the account more than a certain number of times d. Other cases that the Company deems appropriate

Article 9 (Disclaimer)

The Company may temporarily suspend or suspend all or part of the service without the consent of the member if any of the following items apply. In this case, even if the member suffers damage or disadvantage, the Company shall not bear any compensation or disadvantage.
a. System maintenance, update, or when the Company deems it urgent b. When it is difficult to provide services due to force majeure such as natural disasters, fires, power outages, etc. c. If it is difficult to provide the service due to unforeseen circumstances other than the above, the Company may change, add, modify, or discontinue the content of the service without the consent of the member. In this case, even if the member suffers damage or disadvantage, the Company shall not bear any compensation or disadvantage. In the services provided by the Company, information provided by members may be subject to third party rights (including, but not limited to, intellectual property rights such as copyrights, design rights, patent rights, utility model rights, trademark rights, and portrait rights). ) and the Company is compelled to compensate for damages, the Company will compensate the member who provided the information that caused the infringement with the damages and all related costs , including but not limited to attorneys' fees).
Any trouble between members or between a member and a third party shall be resolved between the parties.
We do not guarantee that harmful information such as various viruses is not included in e-mails and e-mail magazines sent from this site, server, domain, etc.
The Company may provide information, including advice, to members, but does not assume any responsibility for this.

Article 10 (Changes to these Terms)

The Company may arbitrarily revise these Terms without prior notice to members, and revisions to these Terms shall take effect when the revised Terms are posted on this site. In this case, the member shall comply with the revised terms.

Article 11 (Governing Law, Agreed Jurisdiction)

This agreement shall be interpreted based on the laws of Japan.
In the event that a lawsuit arises regarding these Terms, the Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdictional court of first instance.

Article 12 (Awarding Points)

1. Members will be given "Pet-Cool shopping points" (hereinafter referred to as "points") at the time of purchase of Pet-Cool products by the method specified by the Company on this website. Purchase points are awarded for each purchase of 100 yen (including tax) for the total product price. (The total product price is the total price of the product only and does not include shipping or cash on delivery fees.) Amounts less than 100 yen (including tax) will be rounded down when calculating points, and the amount will be added to your next purchase. It cannot be carried over.
2. Points are automatically awarded when eligible transactions are made. In addition, if there is a cancellation, return, or price change for the target transaction, the number of points will be revised and awarded according to the price after the change.
3. The Company shall make the final decision on whether or not to grant points for the subject transaction, the number of points to be granted, and other points, and members shall comply with this.
4. The Company shall grant 500 points as admission points to members who have newly registered for membership. However, the number of points is not limited to this. Membership points can only be granted once per member. The points earned at the time of registration can be used from the first purchase.
5. The Company will grant 100 points if a post on the "Pet-Cool Product Recommendations" section of this website is deemed appropriate by the Company and posted on this website.
6. In addition, 500 points will be awarded when the Company responds to questionnaires after member registration (hereinafter collectively referred to as "point-eligible services") or in other cases deemed appropriate by the Company.
7. The Company may set an upper limit for all points without prior notice in accordance with laws and ordinances.
8. If a member returns a product that was given points at the time of purchase, the Company may deduct the points for the returned product.
9. The Company shall accumulate points for members for each member ID.

Article 13 (Prohibition of Transfer of Points)

Members may not transfer or pass on their points to any third party and pledge them as collateral. In addition, even if a member has multiple member registrations, the member may not add up the points granted for each member registration and use them.

Article 14 (Use of points for payment)

The member shall convert the given points to the settlement price (product price, consumption tax, etc. (including payment) (hereinafter referred to as "appropriation"). In principle, the exchange rate is 1 point 1 yen. (For example, if the total product price and shipping cost is 2,000 yen, you can use from 1 point to 1,999 points.)
The Company may limit the goods, services, etc. subject to payment, or set conditions for the use of points.
If payment is canceled for some reason, in principle, the Company will return the points used for the payment, and will not refund cash.
In the case of appropriation of the payment, if the payment amount is reduced for some reason after the member used the points to pay the payment amount, the points used for the payment will be refunded.
If the payment is reduced for some reason after the member uses points to pay part of the payment, the payment will be refunded in cash first, and if there is still a shortage of the amount that needs to be refunded. , points will be refunded for the shortfall.
In the appropriation of the payment, if the payment amount is increased for some reason after the member uses points to pay the payment amount, the member shall pay the increased amount in cash.
In addition to the above, the final decision regarding the use of points shall be made by the Company, and members shall comply with it.

Article 15 (Cancellation of points)

If the Company retroactively cancels the points based on these Terms after the member has used the points, the Company may request the member to return the points or reimburse the balance due to the cancellation of the points. . In this case, the member shall immediately return the points or pay the deficit to the Company.
If the Company determines that the Member falls under any of the following, the Company may cancel some or all of the points granted to the Member without prior notice to the Member.
a. In case of violation of these Terms and other terms, rules, etc. established by the Company b. In the event of illegal or fraudulent activity c. If the Company determines that multiple family members with the same address are registered for the purpose of earning points d. If it is deemed appropriate to cancel the points granted to the member by the Company for any other reason, Pet-Cool will not provide any compensation for the canceled points and will not be held responsible.

Article 16 (Expiration Date of Points)

Points are valid for 2 years from the time of membership registration or the time they are earned at the time of final product purchase. If the member does not make the target transaction within the expiration date of the points, the points granted will automatically expire. In addition, you can check the expiration date of points on the point service related screen.
The Company does not provide any compensation for lost points and does not take any responsibility.

Article 17 (Management of Points)

The Company will notify members of the number of valid points granted, the number of points used by members, the balance of points, and the expiry date of points by the prescribed method. In addition, you can check the number of points, balance, and expiration date on the point service related screen.

Article 18 (Use of Points by Third Parties)

Points must be used by the member himself/herself and cannot be used by a third party other than the member. If the Company confirms by the method prescribed by the Company that the account entered at the time of use of points matches the registered account, the Company will deem that the member has used the points. Even if this is unauthorized use by a third party, the Company will not return the points used and will not be held responsible for any damage caused to the member.

Article 19 (Redemption)

Members may not redeem points directly under any circumstances.

Article 20 (Handling of points at the time of withdrawal)

In the event that a member withdraws from membership, all rights and benefits related to the use of points granted to the member shall be lost, and no claim shall be made against the Company in connection with the withdrawal.

Article 21 (Changes to Point Service)

If we deem it necessary, we may change the content of the point service at any time without prior notice to the member, suspend or cancel the point service, suspend the point service, change the granting conditions, We reserve the right to change the number of points or change the conditions. Even in the event that Gurunavi suspends the point service based on this article and causes damage or disadvantage to the member, the Company shall not compensate the member at all. In addition, the suspension of the point service based on this article shall not affect the use of points that have already been implemented.

Article 22 (Other Rules)

Regarding the point service, the rules described on the point service-related screen in addition to these Terms shall apply.

Enacted August 1, 2014